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Discover empathy, journey maps and uncover user insights.
What is experience design
Define the problem
Customer journey maps
Learn about layout, colour, typography and animations.
Discover the structure and elements for user interactions.
Learn how to write for the web and create compelling digital content.
Breaking up paragraphs
Make text scannable
Learn the basics of building websites using HTML5 markup language.
Build responsive websites, create animations and effects using CSS3.
Box with arrow
Register domain names, manage hosting and SSL security certificates.
Do these important steps before launching your new business.
Make your own website
Discover your passion
Uncovering customer painpoints can help your business grow.
Why complaints are good
Uncovering customer insights
Good leaders share a vision, motivate and inspire people.
Learn how to manage knowledge and foster a collaborative workplace.
Hiring knowledge workers
Team dialogue and feedback
Quality assurance is a way of preventing mistakes and defects.
Just in time inventory
What is Six Sigma
Low hanging fruit
Lead people through change and manage an activity pipeline.
31 August 2019
14 September 2019
At work, everyone has the right to feeling supported and welcomed and happy teams achieve more.
Delegation is about giving tasks that you would normally do yourself to a capable member of your team.
Developing people is all about coaching, supporting, mentoring.
If you have staff working for your business, you'll know how important it is to recognise their contributions.
Finding the best way to start an interesting conversation can help you build workplace relationships and get ahead in your career.
There's a few simple ways that you can achieve more of what you want to do in less time, by avoiding distractions and creating productive work environments.
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