Knowledge Manager

From 2009 – 2013, I owned process governance and knowledge management for Origin Energy.

• Manage communications for business process change and readiness activities
• Advocate Information Architecture methodology
• Enhance quality, standards and usability of Intranet pages
• Develop, maintain and champion Intranet policies, procedures and processes
• Communicate appropriately around sensitive topics and contingency operations
• Strong experience in content authoring and engaging media
• Content publication and management, content reviews and updates
• Facilitate knowledge sharing, review and auditing
• Prepare, design and provide training for knowledge solutions
• Develop, test and engineer Best Practice Procedures and Work Instruction documentation
• Provide technical advice on all aspects of process implementation and measurement