Salesforce Sales Cloud Implementation

Business problem

• Uplift B2B Performance and BDM capabilities, leveraging Salesforce Sales Cloud for connectnow business

What I did

I managed the end-to-end delivery program, resourcing, budgets, implementation, investment case for:

• Leads (incl. Qualification & Scoring)
• Accounts/Contacts
• Parent/Child Hierarchy for Accounts
• Account Plans (Lead/Connections Plan)
• Activities
• Territories
• Opportunities
• Sales Methodology/Guided paths
• Contracts (incl. Automated approvals)
• Quotas
• Manual Uploads
• Sales Reporting
• User Profile-based views
• Outlook Integration
• Google Maps integration
• Collaboration (Chatter) modules
• Quotes/Contract Documents for B2B
• B2B Communications
• Panel Partner integrations