Dale Clifford.
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Knowledge management

  • Hiring knowledge workers
    Depending on the maturity and size of your organisation, you may need to consider hiring people to manage content, articles and communications.
  • Training self-serve
    Rather than always showing people what to do, you can get better outcomes by teaching them how to learn themselves, and how to share knowledge with others.
  • Version control
    Version Control is all about making sure that everyone knows whether a file is the most recent version.
  • Team dialogue and feedback
    Allowing staff to connect with others is a great way to foster a knowledge organisation built upon collaboration and problem solving.
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